We would like to update you on the precautions Reef HQ Aquarium are taking to address the impact of COVID-19.
Reef HQ Aquarium remains closed. We are following the Government's advice and information regarding the road maps for re-opening safely to the public. At this stage, we would not reopen until stage 3.
This provides us an opportunity to finish maintenance works that are being carried out in the public space and to recommission tanks that have undergone thorough maintenance and cleaning during this unexpected closure. When we reopen in stage three, there will be changes to your Reef HQ experience that we have implemented to adhere to current COVID-19 guidelines, including guest number restrictions.
During the closure, staff will continue to provide health, safety and nutritional care for our animals and operate life support systems in the Aquarium.
We will continue to keep you updated through our website and social media channels. We look forward to welcoming our guests and members to Reef HQ Aquarium, as soon as it is possible to do so safely.
Frequently Asked Questions
What happens if I had pre-purchased a ticket?
If you were planning a visit to the Aquarium, we hope that you'll be able to stop by when we are open again. Your ticket will still be accepted. If you're unable to reschedule and have purchased a ticket through an online operator, please follow their cancellation processes. We will approve all cancellations.
Will Reef HQ undertake the works planned for 2021 now?
The works are still being planned at this time. Once the Public Works Commission provide permission for the works, we will begin the tendering and contract process. It is highly unlikely that the works will commence until early 2021.
The Department of Health website’s, Coronavirus health alert is the recommended source for the most up-to-date information on the respiratory illness outbreak caused by coronavirus. The alert is updated every day with the latest medical advice and official reports relating to travel restrictions and self-isolation requirements. A collection of resources for the general public and industry about COVID-19 can be found on the Department of Health's website, which you can visit by clicking here.